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Roger Henshaw Consultancy Services

Roger Henshaw Consultancy Services

Woy Woy, NSW

About Roger Henshaw Consultancy Services

Established in 2006, Roger Henshaw Consultancy Services [RHCS] provides a broad range of consultancy and advisory services to the library and cultural services sectors–specifically to local, State, Territory and Federal government organisations and NGOs.

Through our work, we have assisted our Clients to critically examine their current service delivery models, develop new service delivery models, create meaningful and practical strategies (strategic, business and marketing plans), and to better understand the needs of their staff, communities and other key stakeholders. RHCS has also advised and informed Clients regarding the context within which they operate, contemporary standards and best practice; and how to maximise delivery and resourcing through partnerships and collaborations. 

RHCS provides creative and innovative solutions for all your management concerns. We observe, analyse and review your practices to ensure your organisation and your staff are working efficiently and harmoniously. 

Our services:
  • Service review
  • Organisational structure review
  • Strategic planning
  • Library infrastructure review (audit and assessment of library buildings and service points)
  • Functional Design Brief development for libraries (standalone and joint facilities)
  • Communication and marketing planning
  • Staff, customer and community engagement and consultation
  • Policy assessment and development
  • Cultural change management and facilitation
  • Survey design and analysis
  • Library-based training and Coaching
  • Sector Research
  • Comparative Studies
  • Metrics and Performance Measurement

Roger Henshaw Consultancy Services Team